Session 14: All Together Now: Facilitating Group Decisions
Esther Derby
Have you had the experience of watching smart people argue endlessly over which technology to use? Have you walked out of a meeting believing the group had agreed, only to find out that five different people thought they?d agreed to five different things?
People in our industry pride themselves on their brain power and ability to make good decisions. And most of us are good at thinking, learning, and deciding?on our own. When we work collaboratively on interdependent work, though, we need to think and decide as a group if we want to realize the benefits of the team effect.
In this session, we’ll experience a group decision. Then, we’ll look at the pieces and parts of the process to see what we can learn about how groups think and decide togther. We’ll tease out the techniques that will help you help groups take advantage of all their expertise, see other points of view, and arrive at high-quality decisions.
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The Futurist Magazine recently had an article titled, Smart People, Dumb Decisions, that was written by an author of a book about the same subject. The author’s name is Michael J. Mauboussin. He referred to recent decision research that illustrated his idea that smart people possess the following characteristics: 1) they believe themselves to be smarter than others; 2) they are eternally optimistic; and 3) they believe themselves to have more control over events than they actually do. Hence, those three properties blind smart people to overlook flags and signals from their environments that–in retrospect–were there all the time, but were missed, and that led to poor choices. I commend the article to all of you. Regards, Jim
By Jim Goughenour on 03.16.10 7:46 pm
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