Session 22: Move Over Big Boss, the Servant Leader is Moving In: From Mandate and Monitor to Guide and Support

Esther Derby

For years, managers have been taught that their job is to delegate and direct, mandate and monitor. And, one might argue, they?ve been quite successful.

But new research shows that traditional management and directing people what to do isn’t always the most effective way to get things done. This is especially true with the younger generations entering the workforce, and in organizations who have decided to harness the creativity of self-organizing teams.

If you’re a manager who wants to re-think management and renegotiate your relationship with the teams you support, this workshop will provide you will tools to navigate that change.

We’ll learn tools that will help you determine which decisions the team owns, which they participate in, and which ones are the sole prevue of management. We’ll look at how to establish the boundary within which the team has free-reign. And we’ll examine the too-typical oscillating pattern of too much/too little management control.

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