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SessionSix007

Experience the Diagram of Effects Process DonGray and SteveSmith

The process for creating a Diagram of Effects (DOE) helps you see the dynamics of a system so you can design effective interventions to solve a system problem or, at least, mitigate it. When a team uses the diagramming process, it also helps members arrive at at a shared view of the system, which simplifies reaching consensus about interventions and provides the necessary logic for successfully proposing change to upper management.

A DOE concisely illustrates to colleagues, who know the notation, a particular aspect of a system. Jerry Weinberg uses DOEs throughout his four volume Quality Software Management (QSM) series -- with Volume 1, Systems Thinking, containing the most information about the DOE process -- to illustrate software system dynamics and interventions.

Learning to create a DOE is like learning to ride a bicycle. Seeing a DOE diagrammed by someone else will teach you how to diagram as effectively as seeing another person ride their bicycle will teach you how to ride. Although reading about the diagramming process will help prepare you, Don and Steve believe that direct experience with the diagramming process is essential to learning how to create and use DOEs.

You will receive direct experience during this session. You will be a member of a team who creates a DOE that show the dynamics of a system from the perspective of a problem; you and your teammates will create interventions that solve or mitigate the problem; and you and your teammates will share your work with other teams during several phases of the process.

Learn a valuable tool for intervening to solve a problem. Please join Don and Steve for a ride through the diagramming process.

Objectives:

  • Review DOE notation
  • Collaborate with others to create a DOE for a system
  • Collaborate with others to add an intervention to the diagram
  • Share your team's DOE with other teams

Prerequisites: None Minimum: 6 Maximum: unlimited

Constraints: None

ProgramScheduleAndSessions2006


Updated: Sunday, March 26, 2006